Terms of use

and privacy policy

Terms of Use

This website is intended for use by individuals over the age of 18 who live in the United States. It is not  intended for children under the age of thirteen and we do not knowingly collect or store any personal data from children under the age of thirteen.

Your use of this site constitutes your agreement with this policy.


The statements on this site have not been evaluated by the FDA.

The site's content including text and images is provided for general educational and informational purposes only. It is not intended to diagnose, treat, cure or prevent any disease, illness or health condition. It is not a substitute for the advice of your own physician or other healthcare provider.

You should discuss the information on this site with your own healthcare provider to ensure it is appropriate and safe for you before engaging in one of our services.

If you believe you may be in need of medical advice, contact a qualified medical professional without delay. Do not rely on this site's content for self-diagnosis.

If you feel you have a medical emergency, contact 911 or  your physician immediately.

Results described on this site are drawn from multiple sources, including self-reported data from Cold Play customers, other consumers, research conducted by equipment manufacturers and other studies and data sources.

Your results will vary based on your own lifestyle, genetics, environment and other factors.

Privacy Policy

The information we collect

We collect personal data from you which may include your name, photo, contact information, demographic information and transaction-related information or other information when you:

  • Subscribe to our email newsletter
  • Opt in for free offers
  • Schedule service appointments and/or make purchases
  • Respond to surveys or emails,
  • Opt in to text messages
  • Enroll or login to use our online and mobile scheduling and payment applications
  • Visit our locations
  • Engage in other interactions or transactions through our website or physical locations

We automatically collect aggregated information about how visitors engage with our website and social media pages, including pages accessed, IP address, browser and operating system information and other details. Social media providers may make additional information available to us.

How we use your personal data

We use your personal data to provide you with the services, products and information you request, respond to your inquiries, deliver a more personalized and relevant experience, provide special offers, promotions and other marketing content, and meet other business needs.

You can unsubscribe from email marketing communications at any time. You will still receive administrative and transaction-related emails.

If you opt in to receive text messages, you also understand and agree that you are solely responsible for all related costs assessed by your telecommunication provider.

You may opt out from receiving text messages at any time by following the instructions provided when you opted in.

How we share your personal data

Except as described in this Privacy Policy or in other communications with you, we do not sell, rent or otherwise share your name, e-mail address, or any other identifiable personal data to third parties except as provided below:

  • Companies or individuals who provide services to us (ex: customer administration software)
  • Social media and third-party apps (ex: social networks or booking app providers)
  • Other businesses affiliated with Cold Play Cryo
  • When required or permitted by law
  • As we deem necessary to protect the rights, property and safety of Cold Play and its customers, employees and others


This site collects data from “cookies,” a small text file that our website saves on your computer or mobile device during your site visit.

This information helps us identify the most relevant content for visitors and monitor and improve site performance.

Analytics cookies generate statistical data. They do not provide Cold Play with personally-identifiable information.

Advertising cookies enable us to personalize your site experience and show you ads related to your interests.

Your browser settings allow you to disable cookies on your computer. However, some website functions may no longer work.

You can also manage third party cookies by visiting http://aboutads.info/choices/ and http://optout.networkadvertising.org/?c=1.


We use a variety of technical and organizational safeguards, including encryption, to protect your personal data.


This site may contain links to other sites, social media platforms, or service providers. It may also contain embedded third-party content linked to other sites. We don't control these sites and are not responsible for their privacy practices or content or their use of your personal data. Any data you choose to provide them will be covered by their privacy policy.


This Privacy Policy may be periodically updated as indicated by the effective date posted below.


If you have questions regarding this policy, contact us.